> ## Documentation Index
> Fetch the complete documentation index at: https://helpdesk.magica.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Can I get a refund?

Magica does not offer refunds due to the upfront cost of reserving AI supercomputing resources. This policy is outlined in the [Refund Policy](https://magica.com/refund-policy) at sign-up.

**Detailed Explanation**

* Your subscription payment secures the AI computing power from upstream providers, similar to a non-refundable ticket.
* You can cancel anytime to avoid future charges.

**Troubleshooting & Tips**

* If you have been incorrectly charged or encountered a billing error, [reach out to support](https://magica.com/support).
* For issues about subscription cancellations, see [How to cancel my subscription](https://helpdesk.magica.com/billing-and-subscription/how-to-cancel-my-subscription#how-to-cancel-my-subscription).